Frequently Asked Questions
Your guide to shopping India's finest musical instruments and pro audio gear.
What is the estimated delivery time for my order?
Most orders are processed within 24-48 hours. Depending on your location in India, delivery typically takes 3 to 7 business days. You will receive a tracking link via email once your gear has shipped.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India for orders up to a certain value. You can check eligibility by entering your pin code on the product page.
What is BAJAAO's return policy?
We offer a 10-day return policy for most products if they are received in a damaged, defective, or incorrect state. Please ensure the item is in its original packaging with all accessories included.
Are the products sold on BAJAAO authentic and warrantied?
Absolutely. All products sold on BAJAAO are 100% authentic and sourced directly from authorized brand distributors. Every purchase includes a standard manufacturer's warranty.
Can I get help choosing the right instrument?
Yes! Our 'Gear Help' team consists of professional musicians who can provide expert advice. You can reach out via chat, email, or phone for personalized recommendations.
How can I track my shipment?
Once your order is dispatched, you will receive an SMS and email with the courier partner's details and a unique tracking number to monitor your package in real-time.